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Data protection

At mailsports, we take the protection of your personal data very seriously. In this privacy policy, we inform you about how we process your personal data when you visit our website or use our services.

Responsible

Responsible for the processing of your data is:

mail-sports.com GmbH
Hansastr. 30
44137 Dortmund, Germany
Phone: +49 0231 58695272
Email: office@mail-sports.de

Data collection, use and sharing

Control your data

You have the right to retain control over your personal data. Under applicable data protection laws, you have the following rights in relation to the processing of your data:

1. Right to information

You have the right to request confirmation as to whether or not personal data concerning you are being processed. Where this is the case, you can request access to this data as well as further information about the processing, such as the purposes of the processing, the categories of data and the recipients to whom the data is disclosed.

2. Right to rectification

If your personal data stored by us is inaccurate or incomplete, you have the right to request that it be corrected or completed.

3. Right to erasure

You can request that your personal data be erased under certain circumstances, in particular if:

  • the data is no longer needed for the original purposes,

  • You withdraw your consent to processing and there is no other legal basis for the processing,

  • you have objected to the processing and there are no overriding legitimate grounds for the processing,

  • the data was processed unlawfully,

  • deletion is required by law.

4. Right to restriction of processing

You have the right to request the restriction of the processing of your personal data if:

  • You dispute the accuracy of the data (for the period in which we verify this),

  • the processing is unlawful, but you oppose the erasure and request the restriction instead,

  • we no longer need the data, but you require it to assert, exercise or defend legal claims,

  • You have objected to the processing pending the verification whether our legitimate grounds prevail.

5. Right to data portability

You have the right to receive your personal data in a structured, common and machine-readable format or to transmit it to another controller, provided this is technically possible.

6. Right to object

If we process your data based on legitimate interests, you have the right to object to such processing. If you object, we will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing.

7. Revocation of consent

You have the right to revoke your consent to the processing of your data at any time. This means that we may no longer continue the data processing based on this consent in the future.

8. Right to lodge a complaint with a supervisory authority

If you believe that the processing of your personal data violates data protection laws, you have the right to lodge a complaint with a data protection supervisory authority.

Data security

The protection of your personal data is our highest priority. We use suitable technical and organizational security measures to protect your data from unauthorized access, loss, misuse or destruction. These measures are regularly reviewed in accordance with the current state of the art and adjusted if necessary.

Our security measures include:

  • Encryption technologies: To protect your data during transmission, we use modern encryption methods (such as SSL/TLS) to ensure that your data cannot be viewed by third parties.

  • Access controls: Access to your personal data is restricted to authorized persons who need to access this data to perform their job duties. Strict internal policies regulate who has access to the data and how it is processed.

  • Firewalls and security software: Our IT systems are protected by firewalls and advanced security software that help us prevent unauthorized access and cyber attacks.

  • Regular security audits: We conduct regular security audits and updates to ensure that our systems meet the latest security standards.

Please note:

Although we work hard to protect your information, the transmission of information over the Internet is never completely secure. We cannot guarantee the security of your information during transmission to our website. However, once we receive your information, we use strict security procedures to prevent unauthorised access.

Your responsibility:

You as a user can also contribute to data security by ensuring that your access data is treated confidentially and not passed on to third parties. Use strong passwords and change them regularly.

If you have any questions about our security measures or suspect that your data has been misused, please contact us immediately.

Contact:
Email: tf@mail-sports.de

Data collection

When you visit our website or use our services, we collect various types of data in order to improve our offerings, process your requests or comply with legal requirements. We always pay attention to protecting your privacy and only process your personal data in accordance with the applicable data protection laws.

1. What data do we collect?

  • Personal data: This includes information such as your name, email address, telephone number, address or other information that you voluntarily provide to us via forms, inquiries or orders. We only collect personal data if you explicitly provide it to us.

  • Automatically collected data: When you visit our website, technical information is automatically collected, such as:

    • IP address,

    • Browser type and version,

    • the operating system used,

    • Referrer URL (the previously visited page),

    • Date and time of access,

    • visited pages and content on our website.

This data is usually anonymized and is used to ensure that the website is provided in a technically flawless manner and to create statistical evaluations of the use of our website.

2. Purpose of data collection

We collect and process your data only for specific, legitimate purposes, including:

  • To fulfill contracts: If you request or order products or services through our website, we collect your personal data to process your order and to communicate with you.

  • To improve the website: Technical data helps us to optimize the functionality and user-friendliness of our website and to identify problems at an early stage.

  • To fulfill legal obligations: We are legally obliged to store certain data, for example for accounting purposes or in response to inquiries from authorities.

  • For marketing purposes: With your explicit consent, we will use your data to send you information about our products and services that may be of interest to you. You can withdraw this consent at any time.

3. Transfer of data

We will only pass on your personal data to third parties if this is necessary, e.g. to fulfil the contract (e.g. shipping service providers), if you have expressly consented or if we are legally obliged to do so.

4. How long do we store your data?

We only store your personal data for as long as is necessary to fulfil the respective purpose or as required by statutory retention periods. After these periods have expired, your data will be deleted or anonymised.

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